Claims Administrator- Insurance
Energy North Inc is one of the largest wholesale distributors of fuel in New England.
Alongside our wholesale operations, Energy North Retail manages 72 gas stations, convenience stores, car washes, and food service locations.
Our renowned Haffner's brand operates gas stations and car washes in Massachusetts, New Hampshire, and Maine.
We also distribute heating oil and propane, while providing HVAC services to 45,000 customers in Massachusetts, New Hampshire, and Southern Maine.
As a result, Energy North Inc is continuously growing and solidifying its position as a regional leader in all business markets.
Our company is fueled by family and deeply values integrity and safety in all aspects of our operations.
We prioritize building strong relationships, consistently doing the right thing, and ensuring safety remains a top priority.
With a dynamic and forward-thinking approach, Energy North Group continues to make significant strides as a regional leader across diverse business markets.
We cultivate a culture of growth, innovation, and excellence, offering exciting opportunities for talented individuals to join our team and contribute to our ongoing success.
Job
Summary:
The Claims Administrator works directly with customers and our insurance brokers to monitor claims and incidents and make sure all claims are handled smoothly.
They will also report to management and the VP EHS & Compliance on a regular basis to outline all open and outstanding claims.
Primary
Responsibilities:
Evaluate incidents for claims reporting purposes and seek additional information to clarify extent of potential claim.
Input all incidents into the EHS & Compliance software for incident tracking and resolution.
The primary responsibility of the Claims Administrator is to administrate all claims and incidents for professional and general liabilities that occur.
If it is an incident that needs to be filed with insurance, they will then be responsible for reporting the claim directly to the broker.
They will monitor the status on all open claims until they are closed out including determining all expense reserves; monitoring defense activities; managing and maintain records regarding losses and risk management; developing reports for statistical claims; and administrating damage recovery.
They will have quarterly or semi-annual claim calls with Insurance Carriers to discuss all open and outstanding claims.
They will meet regularly with management and the VP EHS & Compliance to discuss problematic open claims or claims that need special attention.
Assist with incoming calls from customers and claims adjusters as needed.
Assists with various client service needs and general customer service calls if involving a claim.
Keep a system current and up to date that outlines details of all claims that have been reported.
Assist with data entry into our environmental compliance Titan system as directed by Sr Compliance Officer.
Adheres to all company policies and procedures.
Oversees Certificate of Insurance (COI) process for managing certificates upon request Other duties as assigned.
Training & Required Skills:
1-3 years' experience trouble shooting and resolving claim issues; 3-7 years' experience is preferred.
Previous experience working with or for insurance carriers or insurance brokers.
Thorough knowledge of and inter-workings of claims handling.
Customer Service Property and Casualty Insurance Troubleshooting & Resolving Claim Issues:
3 years (Preferred) Detail-oriented and able to multitask well a must.
Demonstrate the ability to work independently Job Environment:
While performing the duties of this job, the employee is regularly required to sit for extended periods of time.
The employee must occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level or work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties, and skills required of the jobholder.
Customer Service Representative.
ENGLP Recommended Skills Attention To Detail Casualty Insurance Claim Processing Customer Service Data Entry Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
Alongside our wholesale operations, Energy North Retail manages 72 gas stations, convenience stores, car washes, and food service locations.
Our renowned Haffner's brand operates gas stations and car washes in Massachusetts, New Hampshire, and Maine.
We also distribute heating oil and propane, while providing HVAC services to 45,000 customers in Massachusetts, New Hampshire, and Southern Maine.
As a result, Energy North Inc is continuously growing and solidifying its position as a regional leader in all business markets.
Our company is fueled by family and deeply values integrity and safety in all aspects of our operations.
We prioritize building strong relationships, consistently doing the right thing, and ensuring safety remains a top priority.
With a dynamic and forward-thinking approach, Energy North Group continues to make significant strides as a regional leader across diverse business markets.
We cultivate a culture of growth, innovation, and excellence, offering exciting opportunities for talented individuals to join our team and contribute to our ongoing success.
Job
Summary:
The Claims Administrator works directly with customers and our insurance brokers to monitor claims and incidents and make sure all claims are handled smoothly.
They will also report to management and the VP EHS & Compliance on a regular basis to outline all open and outstanding claims.
Primary
Responsibilities:
Evaluate incidents for claims reporting purposes and seek additional information to clarify extent of potential claim.
Input all incidents into the EHS & Compliance software for incident tracking and resolution.
The primary responsibility of the Claims Administrator is to administrate all claims and incidents for professional and general liabilities that occur.
If it is an incident that needs to be filed with insurance, they will then be responsible for reporting the claim directly to the broker.
They will monitor the status on all open claims until they are closed out including determining all expense reserves; monitoring defense activities; managing and maintain records regarding losses and risk management; developing reports for statistical claims; and administrating damage recovery.
They will have quarterly or semi-annual claim calls with Insurance Carriers to discuss all open and outstanding claims.
They will meet regularly with management and the VP EHS & Compliance to discuss problematic open claims or claims that need special attention.
Assist with incoming calls from customers and claims adjusters as needed.
Assists with various client service needs and general customer service calls if involving a claim.
Keep a system current and up to date that outlines details of all claims that have been reported.
Assist with data entry into our environmental compliance Titan system as directed by Sr Compliance Officer.
Adheres to all company policies and procedures.
Oversees Certificate of Insurance (COI) process for managing certificates upon request Other duties as assigned.
Training & Required Skills:
1-3 years' experience trouble shooting and resolving claim issues; 3-7 years' experience is preferred.
Previous experience working with or for insurance carriers or insurance brokers.
Thorough knowledge of and inter-workings of claims handling.
Customer Service Property and Casualty Insurance Troubleshooting & Resolving Claim Issues:
3 years (Preferred) Detail-oriented and able to multitask well a must.
Demonstrate the ability to work independently Job Environment:
While performing the duties of this job, the employee is regularly required to sit for extended periods of time.
The employee must occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level or work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties, and skills required of the jobholder.
Customer Service Representative.
ENGLP Recommended Skills Attention To Detail Casualty Insurance Claim Processing Customer Service Data Entry Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
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